Connect your OpenCart store

Connect your OpenCart store to bring your orders, revenue, products and customers into Trackian. Takes about 5 minutes. You'll need admin access to your OpenCart store (version 3 or 4).

Step 1 — Start the connection in Trackian

1. In Trackian, go to Setup → Extensions, find OpenCart and click Connect.
2. Enter your Shop URL (e.g. https://yourshop.com) and select your OpenCart version.
3. A download link for the Trackian extension appears — download the .ocmod.zip file. Keep this window open; you'll come back to it in Step 4.

Step 2 — Install the module on your store

1. In your OpenCart admin, go to Extensions → Installer and upload the .ocmod.zip you just downloaded.
2. OpenCart 3 only: go to Extensions → Modifications and click the Refresh button (top right) so the change takes effect.

Step 3 — Create an API user and key

1. In your OpenCart admin, go to System → Users → API and click Add New (or reuse an existing API user).
2. Pick a username (e.g. trackian), click Generate next to the API Key field, and set Status to Enabled.

3. Open the IP Addresses tab and add 0.0.0.0. OpenCart requires at least one allowed IP here — Trackian connects using your API key, so no IP restriction is needed.
4. Click Save, and copy the username and API key.

Step 4 — Finish in Trackian

1. Back in the Trackian connect window, paste the API Username and API Key.
2. Trackian reads your store's order statuses and shows them as a list. Tick the statuses that should not count as revenue — the usual cancelled and refunded ones come pre-ticked. Your own custom statuses are never ticked for you; only you know what they mean.
3. Click Add to list, then Save.

What happens next

• Your first data arrives within a few hours, including roughly the last 120 days of order history.
• Trackian keeps your numbers in sync with your store several times a day — orders, revenue, products and customers.
• You can change the excluded statuses at any time (open the OpenCart card → your shop). Changing them recalculates about the last 120 days so your history stays consistent — nothing goes blank while it runs.

Troubleshooting

• "Your store rejected the API username or key" — re-check both in System → Users → API; the key must match exactly.
• "Install the Trackian module" message — the module isn't installed (or isn't active) on your store yet; repeat Step 2, then re-open the connect window.
• "Update the Trackian module" notice — your store runs an older module version. Download the current one from the connect window (Step 1) and install it over the old one; your data keeps flowing in the meantime.